Monday to Saturday - 8:00 -17:30
Payment Methods
Simple & Flexible Payment Options
Choose an available payment method to purchase your EloraSim travel eSIM. Payment availability may vary by checkout, location, currency, and payment provider.
Pay for your eSIM through PayPal using the payment options available in your account.
Complete your purchase online and receive your eSIM digitally after successful payment.
Additional card payment options may be introduced as they become available.
1. Available Payment Methods
EloraSim Shop currently prioritizes PayPal for online eSIM purchases. Additional payment methods may be introduced as our checkout options expand.
PayPal
Pay securely through PayPal using the payment options supported by PayPal for your account and transaction.
Visa
Visa card payments are planned for a future checkout update, subject to payment-provider availability.
Mastercard
Mastercard payments are planned for a future checkout update, subject to payment-provider availability.
American Express
American Express payments may be introduced in a future checkout update, subject to availability.
2. Paying with PayPal
PayPal provides an online payment option for eligible customers. The payment methods available through PayPal may vary depending on your PayPal account, country or region, currency, and transaction.
Select Your eSIM
Choose the destination and travel eSIM plan that matches your trip requirements.
Proceed to Checkout
Review your product, price, order information, and delivery email before continuing.
Choose PayPal
Select PayPal when it is presented as an available payment option at checkout.
Complete Payment
Follow the PayPal checkout instructions and authorize the transaction through PayPal.
Receive Your eSIM
After successful payment and order processing, your digital eSIM information is delivered electronically.
3. Payment Confirmation
Your EloraSim order is processed after the payment has been successfully confirmed by the applicable payment provider.
- Check that your payment status is completed or confirmed.
- Use the correct email address during checkout.
- Keep your order confirmation for your records.
- Do not submit multiple payments for the same order unless instructed.
Important: A pending, declined, reversed, or incomplete payment may delay eSIM fulfillment until the transaction status is confirmed.
4. Pricing & Payment Currency
Product prices are displayed on the relevant EloraSim product or checkout pages before payment. The final amount may depend on the currency and payment method available during checkout.
If your payment provider performs a currency conversion, exchange rates or additional charges may be determined by the provider and may differ from the displayed product price.
5. Payment Security
Payment information is processed through the applicable payment provider. EloraSim does not intentionally request or store your full PayPal password, full payment card number, or card security code through our standard eSIM ordering process.
Payment providers may apply their own security checks, transaction limits, verification procedures, and fraud-prevention measures.
6. Payment Issues & Refunds
If you experience a payment problem, please first verify the payment status with the applicable payment provider and check your EloraSim order confirmation.
For refund requests, eligibility is determined according to our Refund Policy and the status of the purchased eSIM. Approved refunds are normally processed through the original payment method.
Need assistance? If you were charged but your order was not completed or your eSIM was not delivered, contact EloraSim Support with your order details so we can review the transaction.
Need Help With Your Payment?
If you have questions about payment, order confirmation, or eSIM delivery, contact EloraSim Support and provide your order details.
Contact EloraSim Support