EloraSim Shop provides digital eSIM plans for travelers and users who need mobile data connectivity in supported destinations.

Product information, supported destinations, data allowances, validity periods, network information, and pricing are displayed on the relevant product page before purchase.

You are responsible for providing accurate information when placing an order, including your email address and any information required to deliver or activate your eSIM.

• Use accurate and current order information.
• Do not use the website for unlawful or fraudulent activities.
• Keep your eSIM activation information secure.

Before purchasing, you are responsible for checking whether your exact device model supports eSIM and meets the requirements of the selected plan.

• Device support may vary by model, region, software version, and carrier.
• Your device may need to be carrier-unlocked.
• Wi-Fi-only devices cannot use cellular eSIM services.
• EloraSim is not responsible for incompatibility caused by an unsupported device.

Orders are processed after successful payment confirmation. Available payment methods are displayed during checkout.

When PayPal is offered, transactions are processed through PayPal according to the applicable PayPal terms and policies.

• Prices are displayed on the website before checkout.
• You are responsible for reviewing your selected destination and plan.
• Orders may require review where payment or order information cannot be verified.

EloraSim eSIM products are delivered electronically. After successful payment, the eSIM information may be sent to the email address provided during checkout.

• Delivery may include a QR code and activation information.
• Setup instructions may be provided with the eSIM details.
• Check your inbox and spam or junk folder after purchase.
• Contact support if your order information does not arrive as expected.

Installation and activation steps may vary depending on your device, operating system, destination, and selected eSIM plan.

• Follow the installation instructions provided with your eSIM.
• Use a stable internet connection when installing the eSIM profile.
• Review the plan's activation and validity conditions before use.
• Mobile data, roaming, APN, and network settings may need to be configured.

EloraSim plans rely on supported mobile networks in the destination shown on the relevant product page.

Actual service availability and performance may be affected by local network conditions, coverage, congestion, device compatibility, infrastructure, and other factors outside our direct control.

Because eSIMs are digital products, refund eligibility may depend on whether an eSIM has been delivered, installed, activated, or used.

Refunds and cancellations are handled according to our separate Refund Policy and applicable consumer protection laws.

EloraSim services must be used lawfully and in accordance with applicable local, national, and international requirements.

• Do not use the service for unlawful activities.
• Do not attempt to interfere with or disrupt networks or services.
• Do not use the service for unauthorized access, fraud, or abuse.
• Follow applicable network provider and destination-country requirements.

We may update product information, supported destinations, available plans, pricing, website features, or these Terms from time to time.

Changes will apply from the time they are published on the website, unless applicable law requires otherwise.

EloraSim provides digital eSIM products based on the specifications and network information available for each selected plan.

To the extent permitted by applicable law, EloraSim is not responsible for service interruptions or limitations caused by unsupported devices, carrier restrictions, local network conditions, incorrect device settings, or circumstances outside our reasonable control.

Personal information submitted through EloraSim is handled according to our Privacy Policy.

Please review the Privacy Policy to understand how information may be collected, used, stored, and processed.